Reviews for RIDGEWAY GARAGE, SHEPTON MALLET

5/5 from Steve
2 years ago
Christy and Robert were really friendly and responsive to deal with, and even picked me up and dropped me back at the train station. I felt like I was buying a car I could trust from a genuine small business and this took a lot of stress out of the process. Highly recommend!
5/5 from Claire
2 years ago
Visited through a recommendation. Very friendly, polite and helpful. Both Robert and Christy were so easy to deal with and pointed us in the right direction. Finding trustworthy people is daunting when it comes to cars. Very pleased.
5/5 from Stephan
2 years ago
Buying a used car is a daunting task at the best of times, however, we instantly had a good feeling about Ridgeway Garage when talking to Robert and are confident in our purchase. Ridgeway Garage is a family run business which clearly has a focus on looking after their customers and providing a high standard of service. Reputation is important for companies in rural areas and this is something that Ridgeway Garage clearly values through the way they look after their customers. In our experience, we were able to buy a reasonably priced used car with a good history. The car was well-presented, serviced and additional requests were taken care of prior to collection. Thank you to Christie as well when we collected the car and his patience as we finalised the tax and insurance.
5/5
2 years ago
Bought a VW UP! from Ridgeway Garage a few weeks ago. Went and viewed the car after work on a Friday and took it for a test drive. Owners were very friendly and knowledgeable about the car and it's history. The car initially wouldn't start when I went to collect later in the evening but they were insistent on replacing the battery and I picked it up the Saturday afternoon. Little things like this are examples of excellent customer service. I've only heard good reviews about this garage from local friends and my experience definitely matched that. Can't recommend enough
5/5 from Georgina
3 years ago
Highly recommend Ridgeway Garage, had a thoroughly pleasant experience from beginning to end. Christy is approachable and personable and there is no pressure or pushing to buy. I tried quite a few cars before finding the right one and he was patient and helpful throughout. There was a small issue post sale which was rectified immediately no problems. A great family run garage that I felt I could trust. I love my new car and I’m very happy with the service.
5/5 from Becky
3 years ago
Highly recommend this family ran garage. Great customer service from the first enquiry. We never felt like we were being pushed in to a purchase or did we receive the usual ‘car salesman’ hard sell. Christy was patient and happy to answer any questions & so accommodating. My new car is just what I was looking for. Thank you Ridgeway Garage.
5/5 from Jonathan
3 years ago
What a great pleasure to deal with Robert and son Christy. My friend was spoiled for choice when she wanted to change her small car as there was a number of 1st class vehicles to chose from. There is a lot to be said for doing business with a local family run car dealer. I would highly recommend them.
5/5 from Harriet
3 years ago
Very pleased with my car and the whole process was simple and pain free. Good value car in perfect condition. Would definitely recommend ☺️ also a great warranty included.
5/5 from Karen
5 years ago
Christy and Rob are honest, down to earth and straight forward! Yes! I have found a car dealer that I can trust and feel very happy to recommend. We have just bought a first car for our son and were handled brilliantly throughout. Rob initially contacted me, with a car that had arrived on their forecourt that he thought would be ideal. The transaction was done click and collect style because of coronavirus restrictions and in a very covid secure manner. I was also impressed with the way we were kept updated and looked after, when a fault appeared in the car, before we had come to pick it up. I found both Christy and Rob to be open, transparent and honest with me in dealing with this problem, it is obvious to me that they run their business with integrity and it is truly refreshing to experience that, especially in the car trade. I have bought quite a few second-hand cars in my time and can absolutely say this was the best, most honest and transparent experience. Due to the hiccup, we lost a month's worth of road tax and off his own back, Rob presented us the car with half a tank of petrol, to more than make up for it. We are very lucky to have this business, locally in Shepton Mallet, I would say that it's definitely worth coming from further afield too because if there's one quality you need in a car sales person, it's honesty. Honesty and integrity, are worth travelling for.
5/5 from Maggy
5 years ago
Brilliant service from Christy - efficient, courteous and a real straight dealer. Gem of a car bought at very good value - it is a pleasure to deal with these guys.